Orders and confirmation
You can order on the site or by message. An order placed on the site stays pending until our florist messages you and confirms it with you: bouquet, size, date, time slot, address and payment method. Orders are taken 8:00–20:00.
Prices and payment
Prices are in Uruguayan pesos and include the arranged, wrapped bouquet. The delivery fee depends on the zone and is confirmed before you pay.
We accept Mercado Pago, bank transfer, cash, cards and transfers from foreign banks, and cryptocurrency. We prepare the order once payment is confirmed, unless agreed otherwise.
Seasonal flowers
We work with fresh seasonal flowers. If a flower in the bouquet is not available that day, we replace it with one of equal or higher value, keeping the style, palette and size. Catalog photos show real bouquets and are a reference: every bouquet is unique.
Delivery
We deliver in Montevideo on the date and in the slot you choose (8–12, 12–16 or 16–20). If the recipient is not in, we try to reach them and agree with you on a new delivery or leaving it with someone they trust. You can also pick the order up: we send the address with the confirmation.
Changes and cancellations
You can change or cancel an order at no cost while we have not started arranging it: message us as soon as possible. As flowers are perishable, a bouquet already arranged or delivered cannot be returned.
If the bouquet arrives damaged or very different from what was agreed, tell us the same day with a photo and we will fix it: we replace the bouquet or refund you.
Contact
For any question about your order, message us on WhatsApp, Telegram or Instagram, or see the about & contact page.